xbagy Terms and Conditions

1 General Terms

These terms and conditions ("Terms") apply to the xbagy platform and all of its services. By visiting the website, creating an account, or using any service, you are fully accepting these Terms.

xbagy is an online betting and casino platform that provides various entertainment services for users in Bangladesh, including cricket betting, slot games, live casino, and fishing games. The platform offers full support in Bengali and ensures easy financial transactions through bKash, Nagad, Rocket, and Upay.

In these Terms, "xbagy", "we", and "our" refer to the organization operating the platform. "You", "user", and "member" refer to registered or unregistered visitors of the platform.

2 Eligibility and Age Requirement

To participate on the xbagy platform, you must meet the following eligibility criteria:

• You must be 21 years of age or older. This is a non-negotiable requirement.
• You must confirm that online betting is not legally prohibited in the country or region from which you are accessing the platform.
• You must have the mental and legal capacity to take full legal responsibility.
• You are using the account on your own behalf and are not conducting transactions in someone else's name.
• You have not previously had an account closed on xbagy due to any ban or restriction.

Minors are strictly prohibited from creating accounts. xbagy may request a national identity card or other valid document at any time to verify age. Failure to provide documentation may result in the account being temporarily suspended.

3 Account Registration

3.1 Single Account Policy

Each individual may open only one account. If a single person holds multiple accounts, all of them may be cancelled along with their full balances including any bonuses.

3.2 Accuracy of Registration Information

The information you provide at the time of registration must be completely accurate and up to date. Providing false information may result in account cancellation and forfeiture of deposited funds. If any provided information changes, you must notify the support team immediately.

3.3 Password Security

It is your responsibility to keep your login credentials completely confidential. Sharing your account with third parties is prohibited. If you suspect unauthorized access, notify xbagy support immediately.

3.4 Account Verification (KYC)

To ensure security, xbagy may ask you to complete an identity verification (KYC) process at any time. This may involve submitting a copy of your national identity card (NID), passport, or driving licence. Withdrawal processing may be suspended until KYC is completed.

4 Deposits and Withdrawals

4.1 Deposit Terms

Accepted payment methods for deposits on xbagy are: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 (for each method).

• When making a deposit, include the correct reference number and amount.
• Deposits from another person's account are prohibited — the name of the depositor and the registered account holder must match.
• Deposit amounts generally take a few minutes to process.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour.

• Withdrawals can only be made to a registered payment account.
• Withdrawals may be held if bonus wagering requirements have not been met.
• Withdrawals may be suspended if a KYC verification is pending.
• Additional verification may be required for suspicious transactions.

4.3 Anti-Money Laundering Policy

xbagy follows a strict policy against money laundering and terrorist financing. If any suspicious transaction is identified, the account may be suspended for investigation.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit of up to ৳5,000. The wagering requirement for this bonus is 25 times (you must wager 25 times the bonus amount).

5.2 Bonus Usage Terms

• A bonus can only be claimed once and is non-transferable.
• Withdrawals from bonus funds cannot be made before the wagering requirements are met.
• After accepting a bonus, the wagering requirements must be met within a specified time limit.
• If evidence of bonus abuse is found, the bonus and any associated winnings will be cancelled.
• Claiming bonuses through multiple accounts is strictly prohibited.

5.3 Other Promotions

From time to time, xbagy runs various reload bonuses, cashback offers, and special event promotions. Each promotion has its own terms and conditions, which are detailed on the promotion page.

6 Betting Rules

6.1 General Betting Rules

When betting on xbagy, the following rules must be followed:

• A pre-match bet placed after an event has started will be considered void.
• If incorrect odds are provided due to a technical error, xbagy reserves the right to cancel that bet.
• Bets placed on events linked to match fixing or manipulation will be voided.
• Maximum bet limits may vary depending on the game and market.

6.2 Sports Betting

Betting is available on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA World Cup, Premier League, and various other leagues), and other sports. Betting odds and markets are set ahead of matches and may change based on circumstances.

6.3 Casino Game Rules

The rules for each casino game are clearly stated in the game interface. It is recommended that you read the rules carefully before playing. If a game is interrupted mid-session due to a technical issue, it will be settled based on the last known state of the session.

7 Fair Play and Prohibited Conduct

xbagy operates as a fair and transparent platform. The following conduct is strictly prohibited:

• Manipulation: Any attempt to hack the game software or system.
• Bonus Abuse: Opening multiple accounts to claim bonuses or exploiting loopholes in bonus terms.
• Arbitrage Betting: Using odds errors on the platform to secure guaranteed profit.
• Collusion: Conspiring with other players to influence game outcomes.
• Automated Software: Using bots or other automated tools to play games.

If such activity is detected, the account will be closed immediately and all balances may be forfeited.

8 Account Suspension and Closure

8.1 Suspension by xbagy

xbagy reserves the right to suspend or close any account without notice in the following circumstances:

• Violation of any clause in these Terms.
• Suspicion of fraudulent or deceptive activity.
• Suspicion of money laundering or other illegal activity.
• Failure to provide required KYC documents.
• Bonus abuse or fraudulent bonus claims.

8.2 Closure by the User

You may close your account at any time. To do so, contact the support team. If you request Self-Exclusion, xbagy will fully lock the account for a specified period.

9 Limitation of Liability

xbagy is committed to maintaining the highest standards of security and service on the platform. However, xbagy will not be held liable for the following:

• Any issues caused by third parties (internet connection, payment providers, etc.).
• Service interruptions due to force majeure events (natural disasters, government orders).
• Losses caused by user negligence or intentional error.
• Losses due to hacking or unauthorized third-party access.

All games and betting services are provided on an "as is" basis. Gambling is inherently risky and the outcome of every bet is uncertain.

10 Privacy and Data Protection

xbagy gives the highest priority to protecting your personal information. All data transmissions are secured using SSL encryption. To learn in detail how your personal information is collected, stored, and used, please read our Privacy Policy.

By registering, you are giving xbagy permission to use your data for the following purposes:

• Operating and improving services.
• KYC verification and ensuring financial security.
• Sending relevant promotional messages and updates (you may opt out at any time).
• Providing customer service.

11 Changes to Terms

xbagy reserves the right to change, amend, or update any part of these Terms at any time. For significant changes:

• A clear notice will be displayed on the website.
• The date of the change will be updated at the top of the page.
• Registered members may be notified by email.

Continued use of the platform after any changes will be considered as your acceptance of the new terms. If you do not agree with the terms, you always have the option to close your account.

If any dispute arises regarding these terms, both parties will attempt to resolve it through discussion. If discussion fails, the matter will be settled in accordance with applicable law.

12 Contact

If you have any questions, complaints, or need clarification about these terms, please contact us:

• 24/7 Live Chat Support (in Bengali) — directly from the website.
• Email: [email protected]

Our support team is available around the clock to serve you. For any issue, contacting us via live chat will get you assistance quickly.

For additional legal information, please visit our Privacy Policy and Responsible Gaming pages.